Regional conferences are shaping up to be bigger and better than ever with the RVA looking forward to the month ahead with the first conference in Queensland to be held next week.
Delegates will be treated to an array of topics, speakers and industry experts to assist with real solutions, up-to-date advice and help to achieve growth in the industry. The program will highlight issues that are relevant to today and into the future with topics including financial and banking, legal issues, operational initiatives, accreditation, innovation, sustainability, sales & marketing and planning & development.
Queensland delegates will have the opportunity to learn tips for navigating the risks of Adverse Action and Discrimination Claims. The Fair Work Act 2009 introduced a new ‘breed’ of claim, Adverse Action, which is fast becoming the claim of choice. Minter Ellison will discuss the key issues all decision makers need to be aware of in relation to minimise risk.
Victorian delegates will listen to Derek McMillan, Chief Executive of Australian Unity Retirement Living, facilitate a 60-minute interactive session on practical solutions to increase efficiency, further improve resident satisfaction and minimise staff turnover, which will draw upon success stories from a panel of exceptional village managers.
NSW delegates will hear from the Minister for Fair Trading for the first time in many years. The Hon. Anthony Roberts will provide an update on his party’s policies and plans for the industry.
In addition to this, the ACT’s Member for Ginninderra, Ms Mary Porter will address delegates at the Welcome Cocktail Party on the Thursday evening. Ms Porter has lead the charge for regulatory reform in the ACT and will deliver an insight into the reform process and the issues concerning her from her consultation with the industry.
In WA, the keynote address is from Barry Urguhart of Marketing Focus, who will speak about the importance of ageless marketing and how to remove the stigma from words that describe ageing, taking into consideration the needs of multiple generations. Barry will demonstrate how companies can target the 55+ market and use media to help change and shape future attitudes and perceptions of retirement village living.
All regional conferences except Victoria will host a gala dinner where the winner for the Manager of the Year will be announced in each region.
The RVA is still accepting bookings for all conferences however numbers are filling fast and space is strictly limited. To register, please download a conference registration brochure.
