IMG, in conjunction with the RVA, has recently delivered the first of a series of four professional development sessions. These sessions are aimed at Village staff that are seeking support, ideas and practical guidance in the running of their villages.
The first session Continuous Improvement was booked out and participants gave excellent reviews. Participants gained valuable insight that continuous improvement is a process across all facets of operational management resulting in comments that many attendees will immediately revise their plans and involve residents and staff more.
The handouts, including the presentation and document templates on a CD, were well received. Participants reported that the training exceeded their expectation and that they learned more than they expected.
Delivered by experienced Village operators with anecdotal evidence, the sessions are relevant to the industry. Timing of the sessions ensure enable minimal disruption to the work day as they take place prior to work, over a coffee and a muffin. The next session is Running Effective Meetings in August with other sessions planned for September and October. These sessions still have a limited number of spaces available.
The RVA is committed to running quality professional development for the entire industry from developers to village managers and ensuring the content is relevant and pertinent to the audience.
For further information please call IMG on 03 9803 9704.
